LMS Vendor Evaluation Scorecard
A weighted scoring model for shortlisting enterprise Loan Management System vendors. Eleven categories, weights summing to 100%, blank columns for buyer scoring across up to three vendors.
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How to score
Score each category 0–10 for each vendor. Multiply by the category weight, sum across categories. Highest weighted total wins the shortlist; tied scores escalate to deployment posture and AI governance.
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Category weights
Weights total 100%. Tune within ±2 percentage points to reflect lender-specific priorities; if you change the weights, re-balance to keep the total at 100%.
| Category | Weight | Vendor 1 | Vendor 2 | Vendor 3 |
|---|---|---|---|---|
| Loan servicing depth Lifecycle, restructure, write-off, asset classification, customer servicing. | 15% | |||
| Product configurability Multi-product, multi-currency, configurable rates, charges, allocation rules without code changes. | 12% | |||
| Repayment, charges, allocation EMI, non-EMI, moratorium, custom allocation strategies, waivers, reversals. | 10% | |||
| Collections & delinquency workflows DPD calculation, bucket movement, follow-up allocation, promises-to-pay, settlements. | 10% | |||
| Accounting & reconciliation GL mapping, accounting events, reversals, payment-gateway and bank reconciliation. | 10% | |||
| Security, IAM, audit, compliance IAM, RBAC, maker-checker, structured audit, PII encryption, tenant isolation, mTLS. | 12% | |||
| Integration architecture & APIs OpenAPI 3.1, versioning, KYC / credit / payment / core-banking / accounting connectors. | 8% | |||
| Reporting & dashboards Portfolio MIS, collections MIS, operational dashboards, configurable reports. | 7% | |||
| Deployment & data residency On-prem, single-tenant cloud, customer VPC, per-region tenant pinning. | 6% | |||
| Migration & implementation approach Six-phase methodology with parallel run, daily reconciliation, go / no-go gates. | 5% | |||
| AI loan servicing capability Lending-aware agent, governed actions, audit trail, RBAC-scoped permissions. | 5% | |||
| Weighted total | 100% |
02
Notes
Use this space to record evaluation discussion, dissenting opinions, or follow-up questions for the vendor.